At Boiler Assures, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
By using our website or contacting us, you agree to the terms of this policy.
We may collect and process the following personal information:
Your name
Email address
Phone number
Home address (for service visits)
Details about your boiler (type, issues, age)
Payment details (when applicable)
Any additional information you provide during consultations
We use your information to:
✅ Provide our boiler services (installations, repairs, maintenance, fault finding)
✅ Respond to your inquiries and consultation requests
✅ Send appointment reminders or service updates
✅ Process payments
✅ Improve our services
✅ Comply with legal obligations
We do not sell or rent your personal data.
We may share your data with:
Engineers or subcontractors involved in providing services
Payment processors (for secure transactions)
Legal authorities if required by law
All third parties we work with are bound by confidentiality agreements.
We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure your information.
Secure servers and encryption
Limited access to personal data
Regular security reviews
You have the right to:
✔️ Request a copy of your data
✔️ Request corrections to inaccurate information
✔️ Request deletion of your data (where applicable)
✔️ Object to certain types of data processing
✔️ Withdraw consent at any time (where we rely on consent)
To exercise these rights, contact us at:
📧 info@boilerassures.uk
📞 07902 419280 / 0333 772 3753
Our website may use cookies to improve user experience and track website traffic. You can adjust your browser settings to refuse cookies, but this may affect functionality.
Our website may contain links to other websites. We are not responsible for their privacy practices. Please review their privacy policies when visiting.
We may update this policy occasionally. Changes will be posted on this page, so please review it regularly.
If you have questions about this Privacy Policy or how we handle your data, contact us:
📧 info@boilerassures.uk
📞 07902 419280 / 0333 772 3753
